Edkasa

November 15th, 2025

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November 15th, 2025

SQA Engineer

Full Time

Customer Success Manager

Full Time

Connect with parents and students with high intent over phone calls
Conduct student’s needs assessment to understand the learning requirements
Suggest learning solutions within the app that are best suited to their requirements
Take up revenue responsibility by seeing the process from call to closure / sale
Encourage Customers to Upgrade their Products
Develops Healthy Customer Relationship
Builds Trust and Transparency with students
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs
Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth
Build relationships with assigned customers, help them with issues
To promote the value of the product and upsell services and products with brand image and promoting value through customer experience
Mentor students to take interest in their education and motivate them to use the app
Use the CRM to capture relevant data
Review customer complaints and concerns and seek to improve all aspects of the customer experience

File Upload *

Customer Success Associate

Full Time

Connect with parents and students with high intent over phone calls
Conduct student’s needs assessment to understand the learning requirements
Suggest learning solutions within the app that are best suited to their requirements
Take up revenue responsibility by seeing the process from call to closure / sale
Encourage Customers to Upgrade their Products
Develops Healthy Customer Relationship
Builds Trust and Transparency with students
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs
Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth
Build relationships with assigned customers, help them with issues
To promote the value of the product and upsell services and products with brand image and promoting value through customer experience
Mentor students to take interest in their education and motivate them to use the app
Use the CRM to capture relevant data
Review customer complaints and concerns and seek to improve all aspects of the customer experience

File Upload *

Product Manager

Full Time or Contract

Company Description

Edkasa is a growing, energetic, and highly-reputed Ed tech company. Led by an experienced management team, and serving impressive clients, Edkasa is seeking professionals with entrepreneurial spirits. We seek professionals who thrive on new challenges. Our employees have the unique opportunity of not only helping solve challenges for our clients, but also to help define Edkasa’s growth and direction. Our unique business practices, culture and immense opportunity for growth help us attract professionals that have an entrepreneurial spirit.

Job Description

Back end developers should ideally have experience working in a back end environment. Employers will be looking for a minimum requirement of a Bachelor’s degree in a related subject, such as Computer Science.

Professionals should have some or most of the following skills and experience: - Fluent in scripting languages like Ruby, PHP, .Net, C# or Java - Experience with Ruby, Laravel, Django or Express frameworks - Experience with SQL, MySLQ and Oracle database systems - Version control, such as Git, CVS or SVN - Knowledge of SOAP and REST web services - Strong understanding of Software Development Lifecycle (SDLC) is required. - Proven ability to manage software projects and ensure objectives and commitments are met. - Strong knowledge of agile frameworks particularly Scrum Ceremonies and Practices. - Experience of serving cross-team Scaling Scrum under LeSS, Nexus or equivalent models. - Effectively training on Project Management Institute Agile Certified Practitioner (PMI-ACP), Certified - Scrum Master (CSM) or Professional Scrum Master (PSM) tracks. - Comfortable leading discussions in a cross-functional group to identify issues and resolutions. - Understanding of Information Technology infrastructure, service and security. - Strong analytical, planning, and organizational skills to manage product development. - Developed change management, team management, and communication skills. - Very effective interpersonal skills including motivation, persuasion, and collaboration. - Working proficiency and communication skills in verbal and written English.

Share your resume at people@edkasa.com

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Thank you, your application has been submitted.

About us:

Edkasa, Pakistan’s fastest-growing ed-tech platform, is a dream coming to fruition. Not long ago, two curious Pakistanis searched and found answers that would help the country’s education system. The solution was there, staring quietly at them, but it needed
enthusiastic perseverance. The guard could not go down. The duo, drawn into an alliance already, now committed to an even greater partnership that would combine their passion to help Pakistan’s future. As their converged paths continued, companions followed.

This zest and dedication gave birth to Edkasa that now strives each day to solve arguably Pakistan’s biggest problem – access to quality education. As individuals, the goal is to help young minds find answers. As a company, the vision is bring the enthusiasm together.

Why is it important:

At an early age, boundaries are set, and limitations handed out. Education disparity is evident, and becomes wider. As the real world begins, some are tied down with having received sub-par education, while several are left behind. A few, privileged in the context, are left to compete in a world that gives very few chances.

The mission, at Edkasa, is to believe in Pakistan – give back a chance to young minds clear the very first real hurdle in life. The hurt is real, and the company’s founders have seen it, felt it, and want to work to improve it.

The problem:

More than 23 million secondary education-aged students in Pakistan are out of school. The Board of Intermediate and Secondary Education (BISE) has its hands full. Nearly half of those who do attend fail their exams. Past and guess papers exist, but are not
substitutes. Teachers are overworked, underpaid, and overwhelmed. Some quit, and a few remain unmotivated. Cash-strapped official quarters are burdened with firefighting remedies. Students find classes unstimulating and refuse indulgence. The system needs help.

The solution:

Edkasa has stepped in to make learning more accessible without burdening the teachers. Its online classes reach thousands of students, and have recorded 1.3 million hours of viewing time. Teachers are hired for their knowledge and passion, and their student interactions reflect the improvement.

By leveraging mobile internet availability, Edkasa is helping students pass their Matric examinations. The subjects include Physics, Chemistry, English, and Math, to help students pass their Matric examinations.